Eagle Tail Logistics Limited is a licensed customs broker working from KQ Cargo Centre at Jomo Kenyatta International Airport (JKIA). We help importers and exporters clear cargo, coordinate freight and deliver goods onward.
Why use a clearing and forwarding agent?
Customs clearance in Kenya is handled electronically: declarations are lodged on the customs system, supporting documents and permits are submitted online, and duties and taxes are paid before release. A licensed agent who deals with this every day can help you avoid avoidable errors, keep documents consistent and follow the cargo through to delivery.
What we handle
- Customs clearance for import and export cargo by air, sea and road.
- Advice on import and export paperwork, and preparation of documentation.
- Examination and appraisal coordination, and payment processing.
- Liaison and follow-up with relevant government organisations.
- Delivery coordination to your warehouse once customs procedures are complete.
- Trade alerts and regulatory updates shared with clients.
Based at JKIA, Nairobi
Our office is at JKIA, KQ Cargo Centre, 1st Floor, Room 56, Nairobi, Kenya. For air cargo that arrives at JKIA, being on site helps us stay close to the handling and documentation process. For sea cargo arriving through the coast, we coordinate clearance, onward transport and delivery inland.
Who we work with
We support importers buying from overseas suppliers, exporters sending goods out of Kenya, and businesses in East Africa that need a dependable partner for regional cargo. See our industry sectors for the types of cargo we handle.
How to get started
Send us the shipment details
Share the commodity, origin and destination, quantity and the documents you already have.
We review and advise
We confirm which documents and approvals look relevant and what is still missing.
We coordinate clearance
We prepare the paperwork and follow the process with the relevant parties.
Delivery
After release, we coordinate delivery to your warehouse or consignee.
Frequently asked questions
How do I choose a clearing agent in Nairobi?
Look for a licensed customs broker that communicates clearly, explains the documents it needs from you, gives a transparent breakdown of charges and keeps you updated on the cargo. Ask how they handle problems such as missing documents or inspections.
Do I need a clearing agent to import goods?
Customs declarations are made electronically and most importers use a licensed agent to prepare and lodge them. Talk to us about your shipment and we will explain what is involved.
What documents will you need from me?
Typically a commercial invoice, packing list and transport document, plus any permits or certificates that apply to your goods. See our customs documents guide for the full list.
Can you clear air cargo at JKIA?
Yes. We assist with customs clearance for cargo travelling by air and sea, and our office is based at KQ Cargo Centre, JKIA.
